Editor’s note: This article was originally published in February 2019. It has been updated and revised to ensure accuracy and completeness.
The IT landscape has been significantly altered by digital transformation. ITIL 4 addresses the new world in a way that no other best practice framework can. It provides an end-to-end operational model for the delivery and operations of technology-based products, services, and solutions. ITIL 4 is a holistic approach to service management that integrates collaborative frameworks like Agile, Lean IT, and DevOps into one seamless approach. Take a look at our infographic to get a better understanding of the ITIL learning process.
ITIL Foundations Online Training and Certification Options
Once you have identified your ITIL learning goals, you can decide what next steps you should take. If you have your ITIL V3 certifications and want to know the next steps, our FAQ will help you.
If you are new to ITIL4, start by learning the new guiding principles of ITIL4 starting from where you are to optimize and automate and focusing on value.
Are you ready to take the next step in your career?
New Horizons offers live certification training online and in person to provide the foundations, intermediate, and advanced training that you need. Contact us today for more information about ITIL certifications and training.
New Horizons Learning Group has 11 locations in major west coast and southwest cities. Each facility is equipped with state of the art technology and has well-trained instructors. Many of our courses are available online or in person. We providehosted long distancecourses,online live,dedicated and onsite trainingfor groups,instructor ledcourses, and even custom courses.